FAQ
beginners.
you got questions?
we got the answers.
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Whatever you feel comfortable moving in! Just ensure that you do have shorts or leggings on that can be rolled up above the knee- you will need the skin contact to grip the pole.
Shorts and a singlet/tshirt/crop is a perfect combination, and most beginners classes are done barefeet or in socks.
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It is recommended as the skin contact will help you access the tricks.
Leggings or track pants are fine if you can roll them up comfortably above the knee!
You are also welcome to wear your longer pants into the studio, and then get changed into shorts just before class or just after your warm up.
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It’s up to you if you would like to explore dancing in shoes! At Sydney Pole classes, you will warm up in barefeet or socks (for safety!)
It is usual to start learning tricks/technique in barefeet. Shoes are often worn for choreography and specific tricks classes.
Pole dancing shoes are a bonus, not a necessity so it’s entirely up to you if you would like to get some!
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For your very first class, shorts and a water bottle are enough! But as you progress, you may want the following items in your training bag-
grip - to help you stick to the pole- we sell it at the studios!
shaving cream- another excellent grip aid! Any cheap shaving gel or cream from the supermarket is fine
knee pads- as you start to explore dance more, kneepads are a must to protect your joints! We also sell these in studio- make sure to get grippy ones!
pole dancing shoes- as mentioned above, optional!
You can watch Ruby talk about what to bring here
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You’ll start with a dance based warmup to get your body moving and your mind in the right headspace.
From there, you'll learn a few beginner pole tricks- you'll be amazed how quickly you get both feet off the ground!
Most classes finish by putting a few moves together into a simple flow or combination, helping you build confidence and start remembering how everything connects.
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It’s best to arrive 10 minutes early to the studio to get settled and signed in. Make sure to allow time for parking!
Don’t moisturise before class! This will make you more slippy and not grip the pole as well.
If you’re feeling nervous, make sure to chat to your instructor before class starts! They are there to help you and make you feel at ease
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Of course you can and most people do!
While pole is super fun with a friend, our beginner classes are warm, inviting and uplifting so that you'll be comfortable from day one.
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NO!
Our Beginners pole course will meet you exactly where you are, no experience, strength or dance experience required!
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NO!
We can’t emphasise this enough- Sydney Pole is for EVERYBODY!
We have students aged 18- 80, all body shapes and sizes, all backgrounds, lots of experience, no experience, flexy, not flexy. Like we said- EVERYBODY is welcome!
Come along and we will meet you wherever you are.
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10 Week Beginners
runs from week 1 of term to week 10 of term.
learn a full pole dance routine as well as foundational tricks and moves
graduate into Tech 1/Dance 1 once completed
a progressive syllabus- it is not recommended to join past the end of week 3 of term
5 Week Beginners
runs from week 6 of term to week 10 of term
drop in friendly- you can start during any week of the mini term
learn mini dance flows, but not an entire routine
progress into 10 Week Beginners once completed
Check the current term dates here to find out which beginners course you should join!
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A great place to start would be 1 x beginners pole class (either 5 Week or 10 Week) 1 x dance class and 1 x strength or flexibility class per week.
If you are starting on an Unlimited Trial Pack, please attend as many classes as you can to get the full experience!
Look for any classes on our timetable and app marked with a ❤️- these indicate classes that are suitable for anybody who is just starting out on their pole journey.
You can view our studios full timetables here
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Wear clothes that make you feel confident and comfy
introduce yourself to your instructor- they are there to welcome you and help you in your journey from day 1
Don’t compare yourself with others doing pole on social media
Keep coming back- consistency is the number one thing to help you improve!
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Once you’ve completed 10 Week Beginners and your instructor has checked your prerequisite moves, you can progress into Tech 1 and Dance 1.
After completing a 5 Week Beginner mini term, it is recommended that you then complete a full term of the 10 Week Beginner course to ensure all your foundation moves are covered
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Absolute first time? Grab your 2 Week Trial Pack here
Ready to dive in? Start your membership or class pack today!
memberships & class packs.
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Memberships-
best value
includes practice times
easy weekly payments
can suspend for up to 3 months per year
earlier booking windows for higher tier memberships
Class Packs-
best for drop ins
does not include practice times (can be purchased separately)
pay in full up front only
no suspensions, pauses or extensions
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Yes, if you are on a membership. A $5 admin fee applies for each week of suspension (waived for medical/pregnancy instances, with documentation)
As class packs are paid for upfront, those training on a class pack are unable to suspend.
Find out more about our memberships here
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Yes!
You can upgrade your membership at any time.
You can downgrade your membership provided you have been on your current level for a four week minimum.
Fill out this form if you would like to amend your membership level
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There is no fixed minimum term. You can cancel at any time, but two weeks notice is required.
There are two options for cancelling- regular and fast track. Please read our T&C’s for full details on these options.
Fill out this form here if you need to cancel your membership.
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Different packs and memberships allow different booking windows.
Class packs and Lite membership- 2 weeks ahead
Essential Membership- 3 weeks ahead
Limitless Membership- 4 weeks ahead
Weeks are calculated from the day the class is released into your account
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Yes!
While there are a handful of classes that are not suitable to join llate in the term, majority of our classes (technique, conditioning, stretch) can be joined at any time during the term.
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You absolutely can!
A Sydney Pole membership or class pack means you can train across any of our five studios- try different apparatus, or take a class on the way home from work at a different location.
If you are having trouble booking at another studio location on your membership or class pack, please email us at info@sydneypole.com so we can sort out your account!
You can view details about all our studio locations here
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Should you be unsure if you can make a class weekly, a class pack is your best bet as you can use these classses whenever and however you like before their expiration date (whereas a membership releases classes to be used each week)
Find out more on our Pricing Page
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Our full T&C’s can be found here.
You can also email us with any questions you might have at info@sydneypole.com
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Lite & Essential memberships: class credits expire 28 days after they’re issued.
Limitless: There is no expiry date- you start each week fresh with as many classes as you like!
Class Packs- Class credits must be used before the expiry date shown at purchase. They cannot be rolled over, extended or paused
unlimited trial pack
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All brand new students to Sydney Pole!
If you are a previous member of the studio and it has been 6 or more months since you've attended, we'd also love for you to try the 2 Week Unlimited Trial! You may not be able to purchase it online- just email us at info@sydneypole.com to see if you are eligible and we can set up a pack for you if so.
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Once the trial is activated, you’ll have 14 days to attend as many eligible classes as you like!
Just make sure to choose classes that you will be safe in (beginners stick with classes marked with the ❤️!)
Once you’ve completed your two week trial, you can then select to move onto a Membership (best value) or Class Pack -
As soon as the pack is added to your account!
Once you purchase the pack online, we need to add it manually to your account- this usually occurs within 24 hours of purchase. We will let you know once the account is ready to go, and then you can start booking your classes! The pack is then valid for 14 days from that date of activation.
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Our Two Week Unlimited Trial is $59.
No exchanges, extensions or refunds. Does not include practice time.
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No, the unlimited trial is a one time offer only.
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Yes! Your trial can be used across any of our 5 studio locations
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Please cancel with more than 6 hours notice via your Sydney Pole app or penalties may apply for late cancels or no shows
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Absolutely! We have so many students who attend more than one class in an evening.
Try pairing your classes to get a good range of workout across the evening eg. a stretch class with a technique class, or a chorie class with a conditioning class.
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Your trial ends automatically after 14 days, with no ongoing commitment. If you’d like to continue training, you can choose a weekly membership or class pack that suits you.
Click here to find out more about what passes and memberships we offer.
timetable & classes.
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SO MANY!
Pole. Aerials. Dance. Flex. Strength and conditioning. Think of us as your own fitness playground.
Our only request is that you always check and respect the prerequisites required for any classes, to ensure you have a good time and keep you safe.
For complete beginners, this means sticking to any classes listed with a ❤️on the timetable.
You can find more information on our class types here. Plus click on a class title in the SP app for a full breakdown of that particular class, including any required knowledge or skills.
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Being on a waitlist means that the class is already full but you are next in line to join should there be cancellations.
You will be assigned a number in the line (eg #1 in waitlist means you will be added first, #4 means that 4 more people will need to cancel before you are offered a spot.)
You will be notified by text if you are added to a class, and can either accept the booking or cancel without penalty via the text should you not be able to make it.
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You can also open up your app and there will be a tile on the home page letting you know what week it is.
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FULL CLASS DESCRIPTION SPREADSHEET
Or you can click on any class in your SP app and it will also have a breakdown of that class in particular
Still have questions? Email us! info@sydneypole.com and we’d love to recommend you some classes to try!
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We try to give as much notice as possible if a class needs to be cancelled, however last minute emergencies do occur!
We will text and/or email anybody who is booked into a class that needs to be cancelled as early as we can and class credits will automatically be returned to your account. -
All studios have pole rooms and the following other aerial apparatus
Camperdown- aerial hammock
Gladesville- lyra
Parramatta- lyra, silks, hammock
Penrith- lyra and trapeze
Artarmon-lyra
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No! The beauty of training at Sydney Pole is the complete flexibility of how and when you attend class.
Tech classes all follow the same syllabus, meaning if you miss your usual Tuesday class, you can attend the same week on a Saturday and learn the same content.
Majority of our stretch, strength, conditioning and chorie classes are also drop in friendly, so you can attend whenever your schedule allows.
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The absolute best way is via our branded app-search for Sydney Pole Dance on your phone’s app store and download.
Apple link is here!
Book classes, cancel bookings, update your details, view class types, get news, event updates and more.
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Our cancellation window is 6 hours. Cancel before 6 hours before your class and no penalty will apply.
Cancellations within the 6 hours before class will either have the class credit forfeited (class packs and all but Limitless memberships) or potentially a late cancel fee applied (Limitless only)
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For pole technique, take our prerequisite quiz here!
For other class classifications, you can read about them here or also check each class blurb on your Sydney Pole app
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It depends which class!
10 Week Beginners- join anytime up to the end of week 3 of term
5 Week Beginners- join any week of the course (weeks 6-10)
Pole technique levels 1-8 join any week of the course, provided you select the right level for you
Aerial technique classes- join any week of the course, provided you select the right level for you
Drop in chorie classes- join any time before week 9 of term (week 9 and 10 are showcase rehearsal weeks)
Conditioning, stretch and strength classes- join any time at all!
Levelled dance classes- join before week 5 of term
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The timetable is updated every term (every 10 weeks)- check here for term dates!
our studios and community.
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We run regular student showcases across our studio locations, usually in week 10 of term.
Showcase is a fun packed evening where all students have the chance to perform the routines that they have been working on across the term in their classes!
Check our timetable page here for more info on what’s on across our studios!
And watch this video to get a glimpse into what goes on at a showcase!
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At the bottom of our timetable page HERE!
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Accessibility, layouts and amenities vary between locations. Visit our studio pages for specific accessibility information, or contact us before booking so we can help you find the most suitable studio and class.
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Each studio has it’s own vibe and strong community, and runs different workshops and events across the year. Make sure to follow your studio location on Instagram to stay up to date on what’s on!
Camperdown Instagram
Gladesville Instagram
Artarmon Instagram
Parramatta Instagram
Penrith Instagram
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Sure is! Head to our private room hire page here to submit an enquiry
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Due to the nature of some of our classes, all members at Sydney Pole must be aged 18 or over.
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No, there are no child minding facilities at any of our studios
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No. All pole classes at Sydney Pole are structured to ensure each student has their own pole.
Some apparatus classes (eg lyra) maybe be shared due to a lower number of apparatus in the room.
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Absolutely! Sydney Pole welcomes people of all genders, bodies, backgrounds and identities and are proud allies and friends of the LGBTQI communities
parties
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Your party will run for 90 minutes in total: a 60-minute private class, plus 15 minutes either side to arrive, get ready, settle in and enjoy a drink together.
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Parties are $50 per person, with a minimum booking of eight people.
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private use of an entire room
a skilled expert instructor to host and run your party
a one hour class, with 15 minutes before and after class to get settled in and take videos and photos (90 minute party in total)
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A non-refundable deposit of 20% is required to secure your booking.
The remaining balance must be paid in full at least one week before your party.
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Your 20% booking deposit is non-refundable. If you cancel more than seven days before your party, any additional payments will be refunded.
Cancellations made within seven days of the party are non-refundable, as your studio time and instructor have already been reserved.
You may reschedule your party once with at least 48 hours’ notice, subject to availability. Your existing payment will be transferred to the new date. Rescheduling with less than 48 hours’ notice will be treated as a cancellation.
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Absolutely not! Just select our Banging Beginners Party pack and our instructor will make sure to tailor the party content to your group!
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Yes, you can adjust your numbers however a minimum of eight guests is required to keep the price at $50 per person.
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Absolutely.
Tell us what you have in mind on your enquiry form and we’ll do our best to match you with the perfect instructor to facilitate your party.
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Yes! You’re welcome to bring food, drinks and decorations.
If you’d like to arrive early to set up, please let us know in advance so we can arrange access.
Please note, glass of bubbly on arrival is absolutely fine (and encouraged!) but pole activities and excessive alcohol aren’t a safe mix. If anyone appears too intoxicated to participate safely, your instructor may ask them to sit out or stop the party if necessary.
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Yes. Sydney Pole parties are for guests aged 18 and over.
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Item description
studio etiquette
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We understand that life happens and you may occasionally be late. However, arriving in time for the warm-up is important so you’re physically and mentally prepared for class.
If you arrive after the warm-up, or too late to warm up safely, the instructor may decide that you cannot participate. Late entry is always at the instructor’s discretion
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Practice time is a shared space, so it is always best to check in with those around you and consider others if you would like to play music.
Generally it is best to bring your headphones to train with to practice time
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Taking videos and photos is one of the best way to track your progress in class!
You instructor will usually allocate time for filming in classes.
ALWAYS check with people in the background of your camera if it is ok if you film,or relocate to another apparatus.
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No, we do not allow spectators or audiences in classes or practice time.
We do run showcases most terms in week 10, which are open to the public/for anybody to attend
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.